{"id":327,"date":"2020-05-07T06:03:01","date_gmt":"2020-05-07T06:03:01","guid":{"rendered":"https:\/\/artifycourse.com\/?page_id=327"},"modified":"2025-09-08T23:04:52","modified_gmt":"2025-09-08T15:04:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/artifycourse.com\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"327\" class=\"elementor elementor-327\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b4e03ad elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b4e03ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80d07ef\" data-id=\"80d07ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0131446 elementor-widget elementor-widget-FAQ\" data-id=\"0131446\" data-element_type=\"widget\" data-widget_type=\"FAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"faq-area ptb-100\">\r\n            <div class=\"container\">\r\n                <div class=\"tab faq-accordion-tab\">\r\n                    <ul class=\"tabs d-flex flex-wrap justify-content-center\">\r\n                                                                                <li><a href=\"#\"><i class='bx bx-flag'><\/i> <span>How can beginners start learning to paint?<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bxs-badge-dollar'><\/i> <span>Course Plans and Pricing Information<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-shopping-bag'><\/i> <span>Enrollment and Purchase Process<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-book-open'><\/i> <span>How to Watch Courses and Use Features<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-info-circle'><\/i> <span>Other Frequently Asked Questions<\/span><\/a><\/li>\r\n                        \r\n                    <\/ul>\r\n\r\n                    <div class=\"tab-content\">\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                        <li class=\"accordion-item\">\n    <a class=\"accordion-title active\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        I am a complete beginner. How should I start learning watercolor painting?\n    <\/a>\n    <div class=\"accordion-content show\">\n        <p>\n            We recommend starting with our beginner-friendly course, Complete Guide to Watercolor Colors and Techniques, which is designed specifically for newcomers. The course covers fundamental concepts such as choosing painting tools, basic brush strokes, water control, color gradients, and blending techniques. It will help you build a solid foundation as you step into the world of watercolor. Each lesson includes full demonstrations and hands-on exercises, making it easy for beginners to follow along.\n        <\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        What painting supplies do I need to prepare before I can start?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>\n            Beginners only need a few basic tools to get started, including:\n            <ul>\n                <li>Watercolor paper (recommended: 300gsm cotton paper)<\/li>\n                <li>Student-grade watercolor paints (initially 6\u201312 colors recommended)<\/li>\n                <li>Medium and small round watercolor brushes (e.g., size 6 and 10)<\/li>\n                <li>Palette, water container, and tissues or paper towels<\/li>\n            <\/ul>\n            We also provide a recommended list of art supplies in the course, so you won\u2019t spend money unnecessarily.\n        <\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        Do I need any prior painting experience to take the class?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>\n            No prior experience is needed! Our beginner course starts with the simplest concepts, allowing you to practice from scratch and gradually build your confidence in painting. If you already have some painting experience, the techniques in the course will help you strengthen your foundation and address common issues.\n        <\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        Are the class times fixed? What if I\u2019m usually very busy?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>\n            Our courses are self-paced online courses, allowing you to log in and study anytime without time pressure. Each lesson includes videos, handouts, and content that can be watched repeatedly, making it suitable for students with busy schedules or irregular routines, so you can complete each lesson at your own pace.\n        <\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        Will I miss the key points by learning painting online? Is there someone who can give me feedback on my work?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>\n            Each course is designed with clear learning objectives and key exercises, along with teacher demonstrations and step-by-step explanations. Some courses also allow you to upload your work and receive feedback from instructors, so you can get individual guidance at home. For advanced needs, you can also join our live online interactive classes or small group guidance sessions.\n        <\/p>\n    <\/div>\n<\/li>\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                        <ul class=\"accordion\">\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title active\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            I\u2019m a beginner in watercolor. Which plan should I choose?\n        <\/a>\n        <div class=\"accordion-content show\">\n            <p>We recommend starting with Complete Guide to Watercolor Colors and Techniques, a course designed specifically for beginners. The content covers everything from tool introduction and basic techniques to completing a finished piece, presented in a clear and step-by-step manner. You can also preview free chapters or visit our Painting Treasure Chest to explore the teaching style and content before making your decision.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            Is the course a one-time purchase or a subscription?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>All courses on our platform are one-time purchases. Once purchased, you can watch them permanently without time limits and enjoy free future updates and supplemental content, with no additional subscription fees.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            How soon can I start the course after purchase? Will there be printed materials?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>After completing payment, the system will immediately grant you access to the course, and you can log in on a computer, smartphone, or tablet to study anytime. The course is delivered as digital videos and includes downloadable illustrated materials and practice examples. Printed materials are not currently provided.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            What payment methods are available? Can I get an invoice?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>Currently, supported payment methods include credit cards (Visa\/Master\/JCB) and bank transfer\/ATM. As the platform is operated by a personal art studio and is still small in scale, it does not meet the requirements to issue official company invoices. Therefore, official invoices cannot be provided, but the system will send a payment confirmation email as a receipt.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            Can I get a refund? What if I don\u2019t understand the course?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>To ensure content quality and protect students\u2019 rights, our platform offers preview chapters so you can understand the teaching style and content before purchasing. Once purchased, the full course is immediately accessible, and refunds are not provided. If you have questions during your learning, you can ask in the course discussion area, and we will assist with answers and additional resources.<\/p>\n        <\/div>\n    <\/li>\n\n<\/ul>\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                        <ul class=\"accordion\">\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title active\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            How can I enroll in or purchase a course?\n        <\/a>\n        <div class=\"accordion-content show\">\n            <p>You can first browse our course introduction pages, select the course bundle you like, click \u201cAdd to Cart,\u201d and follow the instructions to complete the checkout process. Once payment is successful, the system will immediately grant access to your course, allowing you to start learning anytime.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            Can I preview the course before purchasing?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>Of course! We offer preview chapters so you can understand the course content and teaching style before purchasing, ensuring it suits you and giving you peace of mind while learning happily.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            What payment methods are available?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>We currently offer two payment methods: credit cards (Visa\/Master\/JCB) and bank transfer\/ATM. Once payment is completed, the system will immediately grant access to the course and send a payment confirmation email.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            How can I view the courses I have enrolled in?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>After logging into your member account, click \u201cProfile\u201d to enter the dashboard, where you can see all purchased and activated courses. Click on a course name to start learning.<\/p>\n        <\/div>\n    <\/li>\n\n    <li class=\"accordion-item\">\n        <a class=\"accordion-title\" href=\"javascript:void(0)\">\n            <i class='bx bx-chevron-down'><\/i>\n            What should I do if I encounter a problem after purchase?\n        <\/a>\n        <div class=\"accordion-content\">\n            <p>If you encounter issues with payment or course access, please feel free to contact our customer service through the website. We will assist you as soon as possible to ensure a smooth learning experience.<\/p>\n        <\/div>\n    <\/li>\n\n<\/ul>\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                        <li class=\"accordion-item\">\n  <a class=\"accordion-title active\" href=\"javascript:void(0)\">\n    <i class='bx bx-chevron-down'><\/i>\n    How can I purchase a course?\n  <\/a>\n  <div class=\"accordion-content show\">\n    <p>On the course page, click \u201cAdd to Cart,\u201d then go to the cart page to complete checkout. After payment is completed, you can start the course.<\/p>\n  <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n  <a class=\"accordion-title\" href=\"javascript:void(0)\">\n    <i class='bx bx-chevron-down'><\/i>\n    After purchasing, how can I access the course?\n  <\/a>\n  <div class=\"accordion-content\">\n    <p>Please log in to your member account first, click \u201cProfile\u201d at the top right to enter the dashboard, and you will see your purchased courses under \u201cMy Courses.\u201d Click on a course to start learning.<\/p>\n  <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n  <a class=\"accordion-title\" href=\"javascript:void(0)\">\n    <i class='bx bx-chevron-down'><\/i>\n    What payment methods are available? Can I get an invoice?\n  <\/a>\n  <div class=\"accordion-content\">\n    <p>We currently offer two payment methods: credit cards (Visa\/Master\/JCB) and bank transfer\/ATM. As this platform is operated by a personal studio and has not yet registered as a company, we are unable to provide official invoices at this time. Thank you for your understanding.<\/p>\n  <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n  <a class=\"accordion-title\" href=\"javascript:void(0)\">\n    <i class='bx bx-chevron-down'><\/i>\n    How long can I access the course after purchase? Is there a limit on the number of times I can watch it?\n  <\/a>\n  <div class=\"accordion-content\">\n    <p>After purchase, you can watch the course unlimited times with no time restrictions, allowing you to learn at your own pace.<\/p>\n  <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n  <a class=\"accordion-title\" href=\"javascript:void(0)\">\n    <i class='bx bx-chevron-down'><\/i>\n    If I have questions, how can I contact the instructor?\n  <\/a>\n  <div class=\"accordion-content\">\n    <p>There is a comment section under each lesson where you can post questions, and we will reply periodically. You are also welcome to contact us via the \u201cContact Us\u201d page.<\/p>\n  <\/div>\n<\/li>\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                        <li class=\"accordion-item\">\n    <a class=\"accordion-title active\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        Which course should I start with?\n    <\/a>\n    <div class=\"accordion-content show\">\n        <p>If you are a beginner, we recommend starting with the course \u201cWatercolor Colors and Techniques Complete Guide.\u201d It provides comprehensive guidance from tool introduction, watercolor techniques, observation exercises, to creative applications, helping you build a solid foundation.<\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        How can I enroll in and purchase a course?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>On the course page, click \u201cAdd to Cart,\u201d then proceed to the checkout page to complete payment. Afterward, you will receive a confirmation email and can log in to your account to view your purchased courses.<\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        What payment methods are available? Can I get an invoice?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>We currently offer two payment methods: credit cards (Visa\/Master\/JCB) and bank transfer\/ATM. As this platform is operated by a personal studio and has not yet registered as a company, we are unable to provide official invoices at this time. Thank you for your understanding.<\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        How do I start the course after purchase?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>After completing your purchase and logging into your member account, click \u201cProfile\u201d at the top right to enter the dashboard. You will see \u201cMy Courses,\u201d and by clicking on it, you can start watching the video lessons.<\/p>\n    <\/div>\n<\/li>\n\n<li class=\"accordion-item\">\n    <a class=\"accordion-title\" href=\"javascript:void(0)\">\n        <i class='bx bx-chevron-down'><\/i>\n        Is there a time limit for accessing the course?\n    <\/a>\n    <div class=\"accordion-content\">\n        <p>All courses currently purchased are one-time purchases with permanent access, unlimited in time and number of views, allowing you to learn at your own pace and grow confidently.\n\n\u65e5\u6587:<\/p>\n    <\/div>\n<\/li>\n                                    <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26ad783 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"26ad783\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1949b32\" data-id=\"1949b32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9e8d9a elementor-widget elementor-widget-eCademy_Newsletter\" data-id=\"e9e8d9a\" data-element_type=\"widget\" data-widget_type=\"eCademy_Newsletter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                                    <div class=\"subscribe-area bg-f9f9f9 ptb-100\">\r\n                    <div class=\"container\">\r\n                        <div class=\"subscribe-content\">\r\n                            <span class=\"sub-title\">Learn to paint at your own pace, leisurely<\/span>\r\n                            <h2 >Subscribe to our newsletter to explore artistic inspiration and painting techniques<\/h2>\r\n                            <p >We share creative tutorials, student stories, and artistic insights from time to time, becoming a companion on your painting journey.<\/p>\r\n\r\n                            <form class=\"newsletter-form\" method=\"post\" action=\"https:\/\/artifycourse.com\/en\/?na=s&#038;wmc-currency=USD\" onsubmit=\"return newsletter_check(this)\" data-trp-original-action=\"https:\/\/artifycourse.com\/en\/?na=s\">\r\n                                <input type=\"email\" class=\"input-newsletter\" placeholder=\"Enter your email address\" name=\"ne\" required>\r\n                                                                    <button type=\"submit\" class=\"default-btn\"><i class=\"flaticon-user\"><\/i>Subscribe now<span><\/span><\/button>\r\n                                                                <div id=\"validator-newsletter\" class=\"form-result\"><\/div>\r\n                            <input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                                            <div class=\"shape4\">\r\n                                                            <img decoding=\"async\" src=\"https:\/\/artifycourse.com\/wp-content\/uploads\/2020\/05\/shape4.png\" alt=\"Shape Image\" title=\"\">\r\n                                                    <\/div>\r\n                    \r\n                                            <div class=\"shape13\">\r\n                                                            <img decoding=\"async\" src=\"https:\/\/artifycourse.com\/wp-content\/uploads\/2020\/05\/shape12.png\" alt=\"Shape Image\" title=\"\">\r\n   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